What Is a Status Page and How Do I Use It?
A status page is a public (or private) webpage that shows the real-time operational status of your website or service. It tells your users whether things are running normally or currently experiencing issues, without them needing to contact your support team.
Why Status Pages Matter
When your service goes down, your users notice. Without a status page, they flood your support inbox asking "Is the site down?" A status page answers that question before it is asked. It reduces support volume during incidents, builds trust through transparency, and shows that you take reliability seriously.
For SaaS products, a status page is increasingly expected. Customers checking whether to sign up will often look for a status page to gauge your historical reliability. A well-maintained status page with strong uptime numbers is a sales asset.
What PingPing's Status Page Shows
Every PingPing plan includes one status page per monitored website. Each page displays:
Current status - Is the site up or down right now?
SSL certificate status - Is the certificate valid?
Average response time - How fast is the site responding?
Number of outages - How many downtime events have occurred?
Last check - How recently was the site checked?
Public vs. Private
You control whether each status page is publicly accessible or restricted. A public status page is ideal for customer-facing SaaS products. A private status page works well for internal infrastructure that only your team needs visibility into.
Custom Domains
PingPing allows you to host your status page on a custom domain (e.g., status.yourproduct.com). This makes the page feel like a native part of your product rather than a third-party service.
Multi-Language Support
PingPing's status pages are available in 10 languages: Dutch, English, French, German, Gujarati, Hindi, Italian, Portuguese, Russian, and Spanish. Your international users can read status updates in their preferred language.
How It Works with Monitoring
The status page updates automatically based on PingPing's monitoring data. When a check detects downtime, the status page reflects it in real time. When the site recovers, the status page updates accordingly. You do not need to manually toggle anything during an incident.